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My client its looking for a Housing Manager for a 16 week contract

Role and Context
Overall Role Purpose: To deliver a comprehensive and responsive housing management service to a multi tenure portfolio, helping to create attractive, safe and sustainable neighbourhoods and communities with a focus on positive customer outcomes and satisfaction

Role Context: � As part of the management team, develop plans to deliver the Councils objectives in this service area using knowledge of communities to inform service delivery and direction.

� To work closely with the Community Engagement and Equalities Teams on housing management matters and corporate priorities and objectives.

� To work closely with the Policy and Equalities teams on the requirements and initiatives involved in the Child Friendly Borough status and matters and issues affecting young people in the borough.

� To work effectively with partners in the Community Safety Partnership to provide an effective and efficient response to Hate Crime and ASB

� Manage and deliver required outcomes for a housing management projects, and services.

� Supports the Housing Service in leading, on housing management issues advising on relationship with tenants and leaseholders to ensure efficient and effective delivery of the strategies, policies and services.

� Responsibility for supporting the vision by developing and delivering operational plans and outcomes for the service.

� Develop and implement plans to manage risk in relation to the service.

� Provide expertise and specialist advice to senior officers, colleagues and members on housing management policy and strategy, and the implications on service delivery.

� Deliver the teams financial management and control systems. Manage service budgets and audit processes so that they align with organisational strategy.

� To work with the Resident Engagement Manager on the management of Tenant Management Organisations in the borough ensuring they are complying with statutory and legal requirements and operating effectively and meeting the requirements.

� Proactively address areas of concern to avoid complaints and concerns, ensuring consistent communication with our residents.

� Develop new ways of working in partnership with relevant agencies, customers and stakeholders.

� To develop and drive a performance culture with a focus on continuous improvement, accountability and personal responsibility.

� To promote and encourage a customer centred service.

Key Accountabilities and Result Areas
1. Strategy and Planning
This will involve:

� The post holder will have a comprehensive understanding of how to develop and manage a strategic approach to housing management including understanding the legal framework and best practice in housing management.

� To work with the Health and Safety Team to ensure our properties are safe and compliant with Health and Safety and Fire regulations.

� To ensure the completion ofPersonal Evacuation Plans for tenants and leaseholders living in the housing stock.

� To develop strategies and policies for the service, creating underlying procedures and monitoring their implementation, making sure they meet statutory and legislative and best practice requirements.

A full job spec is available