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Administrative Assistant/Receptionist | Carterton | Monday-Friday, 8am-5pm | £20,000-£25,500 per year

Our client specialises in residential and commercial automation alongside the manufacture of industry-leading aluminium gates. They design, build, install and maintain electric gates, entry systems, bollards and barriers.

They pride themselves on the quality of their work and the satisfaction of their customers. As a small business with less than 15 employees, every person counts and every voice is heard.

They have grown their business alongside the people they work with and as such they like to look after everyone in the company. They like to work hard, but with regular breakfast trips outside of the office and a trip away for all staff each year, they intend to create the strongest team possible.

Are you the right person for the job?

Great communication and interpersonal skills with a strong focus on customer service
Organised and able to multi task with a keen eye for detail
Acting in a professional, friendly and calm manner, even under pressure
Proficient use of IT applications is essential
What will your role look like?

Take calls from new and existing customers
Manage inbound company emails
Log customer issues
Triage and schedule maintenance requests
Organise service visits
Order stock and equipment
Liaise with engineers
Generate quotes for existing customers
Process payments over the phone
Schedule third parties and contractors
Manage installation projects
What can you expect in return?

21 days holiday + bank holidays
Pension scheme
On-site parking
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

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