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Data Protection and Complaints Officer
Initial 6 Month Contract
Remote
VOX Consultants are working with a council client who are looking for a Data Protection and Complaints Officer. The Data Protection and Complaints Officer will support the coordination for all matters relating to the Children Act Representation Procedures. You will play a key role supporting the Customer Care & Data Protection Manager on all aspects of customer feedback and transparency requests, including Statutory Complaints. This is an initial 6 month contract, paying around £27ph.
You will need to:

 Support and oversee the completion of Subject Access Requests (SAR), including:
liaising with service users to clarify and support their request where appropriate
locate and collate records
apply exemptions under the Data protection Act as needed, including redaction of information
drafting responses and organising the sharing of files
consulting with internal colleagues, especially Children’s Services’ practitioners and information governance staff
maintaining clear records of SAR activity and contributing to regular reporting
work to demanding statutory deadlines in the completion of SARs
If this sounds like you, Apply Now