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Are you looking for a new Customer Advisor job within insurance where you can support businesses with their insurance inquiries across a number of different sectors? Do you live in the Hull area and looking to work for an organisation that offers hybrid working, training and development along with 24 days of holiday plus additional annual leave given over the Christmas break?

Are you looking to work for a family run growing business that puts it people at the heart of what they do, with a low turnover of staff and a brand new office for you to work in. 

We are recruiting for a forward-thinking insurance business who have sites in Hull and Malton and are currently looking to increase its headcount within this key department looking after its Commercial business clients as a Customer Adviser.

What the Insurance Customer Advisor job involves

Speaking to new and existing customers over the telephone and via email

Processing and administration of all insurance policies within the department.

Dealing with new insurance business administration, renewals, mid-term adjustments, claims, queries, premium financing arrangements, and any possible broking risks to insurers.

Collecting payments in line with the Company and client expectations.

Working on behalf of the client and liaising with Insurers as appropriate, keeping the client informed and updated at all stages

Skills required

Previous experience or working within Insurance is essential

Excellent customer service skills both written and verbal

Fully computer literate with MS Office

Able to learn new systems and processes

Other information

Monday to Friday 8.30 – 5.00

Hybrid working available after initial probation and training

24 days holiday plus bank holidays

Additional annual leave is given over Christmas and New Year

Healthcare scheme and a death in service policy