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We are a leading provider of solar panels, battery storage, and heat pumps, helping homeowners switch to sustainable energy. We are looking for a motivated Telesales & Customer Service Representative to join our team.
Position Overview
You will handle customer calls, manage warm leads, and make 30-50 calls per day to introduce our renewable energy solutions. Additionally, you'll schedule site surveyors, follow up with customers, and assist in closing sales.
Customer Service Administrator - Key Responsibilities:
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Warm Leads – Make 30 - 50 calls daily to potential customers. Follow up and convert them into appointments.
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Scheduling – Manage site surveyor appointments efficiently.
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Customer Service – Handle inbound calls, answer questions, and resolve issues.
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Sales Support – Provide information to help close deals.
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Admin & CRM – Maintain accurate records of customer interactions.
Customer Service Administrator - Requirements:
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Experience in telesales and customer service, preferably in renewable energy.
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Strong communication and persuasion skills.
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Organized & tech-savvy, familiar with CRM systems.
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A team player, adaptable, and eager to learn.
Customer Service Administrator - What We Offer:
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Comprehensive training on renewable energy solutions.
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Competitive salary with performance bonuses.
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Career growth opportunities as we expand.
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Supportive team environment focused on sustainability.
UK-based applicants only. If you're passionate about renewable energy, apply now