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The Growth Company’s (GC) Corporate Services team have an exciting new opportunity for a HR Co-ordinator to process administrative changes throughout the employee life cycle in line with business needs, whilst providing advice, guidance, and information on various HR related matters. Ensure compliance within GC policy guidelines and that legislative requirements are met.

As one of the largest providers of skills and training in the UK, we are dedicated to supporting businesses and individuals with apprenticeships, higher education, and commercial training. We help people to develop their skills across a diverse range of sectors and levels, with our work with leading businesses to ensure our curriculum boosts the career prospects of individuals and productivity of businesses.

Key Responsibilities:

* Providing advice to managers and staff on people related Company policies and procedures in line with HR Service Desk Level Agreements (SLAs).

* Liaising and advising managers of their staff contractual changes such as; probation completions, flexible working, salary increases and fixed term contracts and ensure the correct procedures and policies have been adhered.

* Advising managers and staff of entitlements in relation to sickness, maternity, paternity, adoption, and parental leave and advise managers of how to deal with staff related issues associate to these.

* Maintaining accurate and up to date employee records on various HR systems, Intranet, employee files

* Working with managers to ensure that all pay related changes are updated in time for the monthly Payroll deadlines and that all information has been updated in the relevant systems.

* Being a first point of contact for the HR Department responding to a variety of HR related queries from employees, managers, and external customers as appropriate, escalating these to the relevant member of the department as appropriate. Completing general HR Administration responsibilities in line with business needs, including providing administrative support to the HR Operations, HR Projects, Payroll or Training teams as required.

* Contributing to the development and implementation of HR and recruitment related projects and initiatives across GC as required, in conjunction with the HR Service Desk Manager and the wider HR Team.

* Supporting HR Operations team in the administration aspects associated with organization changes or restructuring including TUPE.

* Designing, maintaining, and continuously improving administrative processes and systems to ensure the smooth-running of recruitment and HR activity, and the provision of an excellent service to internal and external customers.

About you:

* Excellent customer service skills, with the ability to build effective and positive relationships with internal and external customers.

* Great written and verbal communication skills, portraying a confident and professional manner.

* Hands on generalist experience, demonstrating a pro- active approach and the confidence to handle and resolve urgent issues.

* Enjoys working in a fast paced, commercial environment.

* Flexible with ability to deal with customer issues in a calm and professional manner.

* Able to prioritise competing demands appropriately.

* Has a positive attitude to change and the need for flexibility in planning and behaviour.

Skills Required:

* A minimum of a GCSE level C or equivalent in numeracy and literacy.

* Skilled in use of IT packages to an intermediate level, especially Microsoft Outlook, Excel and Word.

* Experience in a similar customer-facing administrative role for at least 24 months (recruitment or HR administration).

* Pro- active and highly organised with the ability to manage a high volume and varied workload in a busy fast-paced environment.

* Able to present information logically, clearly and concisely.

* High level of accuracy and attention to detail and ensuring quality levels are in line with customer KPI expectations.

* Able to apply tact and diplomacy to sensitive matters, ensuring confidentiality is maintained.

We are committed to safeguarding and promoting the welfare of everyone including vulnerable adults and young people, we expect all staff to share this commitment. All appointments will be subject to Safer Recruitment Procedures which include a DBS check. This will be conducted by Due Diligence Limited (DDC Ltd) on behalf of GC. Please note that the successful candidate will not be required to pay for this.

If you are on the Barred List, it is against the law to apply and to be hired for a role that includes regulated activity with the concerned group.

We are committed to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the essential requirements for a role. This commitment applies to candidates who have a disability or are from a diverse ethnic community.

As part of our application process, you can ask to be considered under this scheme if you are from an ethnic community or have a physical or mental impairment that has a substantial and long-term negative effect on your ability to do normal daily activities. Providing that you meet the essential criteria for the role, you will then be invited for an interview. Your guaranteed interview application will only be shared with the Hiring Manager and our Internal Recruitment Team.

We are a member of the national campaign Ban the Box; this campaign aims to open opportunities for people with convictions to compete for jobs. We’re supporting the campaign by removing conviction questions at the applications stage.

GC aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.

All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy