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Export Sales Support Admin

Up to £35,000

Remote Working

The Company

A founder led FMCG brand storming their category currently, with exceptional backing, fast becoming the brand that everyone is talking about. With their growth trajectory set to continue, you would be joining at a pivotal point and be given the chance to embrace real opportunity.

What’s on offer?

* Free products

* 33 days annual leave including BH

* Flexible / Hybrid working

* Opportunities for personal growth within an expanding brand

What will you do as an Export Sales Support Admin?

* Liaise with the 3PL partners, ensuring orders are sent OTIF

* Work closely with the warehouse to ensure any problems are addressed prior to shipping

* Manage the process from initial order to dispatch and aftersales support

* Prepare export documentation such as cert of origin, EUR1 and BSE free cert

* Process export ecommerce orders accurately onto the system

* Deal with stock issues, back orders and work closely with supply chain

* Raise export orders requests

* Customer invoicing, CRM management and credit refunds

* Build strong relationships with retail partners

What do you need as an Export Sales Support Admin?

* Processed both DTC and B2B orders liaising with 3PL partners

* Experience preparing export and customs documents

* Analytical and advanced excel user

* Managed relationships with UK grocer accounts would be desirable

* Ability to build lasting relationships with internal and external stakeholders

* Previously used ERP systems

Job ID: 8579