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CUSTOMER START UP ADMINISTRATOR

An exciting opportunity to join a well-established business based in Wakefield. They operate in the UK and internationally and are a highly regarded employer of choice, committed to investing in and developing their employees.

They are looking for a highly organised and enthusiastic Customer Start-Up Administrator to join their team. In this role, you will facilitate the initial stages of customer engagement, ensuring a seamless and positive experience as clients begin their journey with the company. You will play a critical role in coordinating resources, managing documentation, and providing support throughout the start-up process.

What’s On Offer

* Basic salary £26,000 - £28,000 per annum

* Hours of work Monday – Friday 8am – 4pm

* 21 days annual leave (plus bank holidays)

* Company pension scheme

* Life assurance

Key Responsibilities:

* Support new customers to their onboarding paperwork and requirements are met

* Deal with customer enquiries, answering their questions and guiding them through the start-up process

* Keep accurate records of customer agreements and onboarding documents.

* Work with other teams (like sales and operations) to ensure everything is coordinated for customer start-up

* Update customers on their onboarding progress and address any issues they have

Key Requirements

* Experience in customer focused administrative support environment

* Good organisational skills and attention to detail.

* Strong communication skills, both written and verbal

* IT Literate with good knowledge of Microsoft Office and experience with customer management software

JS Recruitment UK Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. As soon as a decision has been reached, we will contact shortlisted applicants. If you are shortlisted, JS Recruitment UK Ltd will collect your personal data (which may include sensitive personal data). JS Recruitment UK Ltd will process your personal data for the purposes of providing you with work-finding services and/or information relating to roles relevant to you. We will only use your personal data in accordance with the terms included in the privacy notice which can be viewed on our website.

Unfortunately, due to the high volume of applications we receive we are unable to notify unsuccessful applicants.

JS Recruitment is committed to promoting equality of opportunity for all. Applications from individuals are encouraged regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity