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Customer Support Coordinator

Are you driven, eager to learn, and looking for a role with progression opportunities? Do you thrive in a fast-paced, customer-focused environment?

Our client, a well-established company with over 40 years of success in the industry, is seeking enthusiastic individuals to join their team as a Customer Support Coordinator. In this role, you’ll be responsible for providing excellent customer service and coordinating service schedules. Experience is not essential, as full training is provided!

Key Responsibilities:

* Deliver outstanding customer service when communicating with clients.

* Record and manage customer interactions and service requests.

* Coordinate and schedule service visits, ensuring optimal efficiency.

* Liaise between clients, technicians, and managers to ensure smooth operations.

* Manage emails and support tickets professionally and promptly.

* Maintain high standards of care and professionalism in all client interactions.

* Assist with additional administrative and customer service duties as required.

Job Requirements:

* Competent with basic computer skills

* Excellent communication abilities

* Ability to manage tasks and prioritise effectively

Benefits:

* Full training provided – no industry knowledge required

* Flexible working arrangement: 1 day from home, 4 days in the office

* Comprehensive benefits package, including medical cover

* Pension scheme and life assurance

For IMMEDIATE consideration send your CV to Jade at i2i recruitment today!
We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance