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We are recruiting for an Automotive Commercial and NPI Customer Dedicate for a Permanent, office-based role in Tipton.

Working hours are 730am to 430pm Monday to Thursday, and 730am to 12pm on Fridays.

Role Purpose

* To ensure the effective and efficient quotation and overall successful introduction of New Product.

* To provide effective and efficient assistance to the Business Development Manager, and support to your team.

* Provide excellent customer service and communication throughout the process to the Company’s Customers.

Primary Duties

* Administration and control of request for quotations (RFQ’s) from customers for new products and projects.

* Reviewing of customer RFQ’s with Technical team to ensure all relevant information is available and feasible. Liaising with Technical team regarding selecting appropriate suppliers for projects from current approved supplier files.

* Administration and control of request for quotations (RFQ’s) to suppliers for new products and projects.

* Reviewing of supplier quotations with technical team to ensure that feasibility documents have been completed and that any issues are addressed.

* Preparation of quotations and pricing schedules to be supplied to the customer.

* Initial administration of customer purchase orders.

* Raising of applicable Purchase Orders for new product introduction (NPI) with suppliers.

* Creation and review of project timelines, ensuring that all project gateways are detailed, such as PPAP, samples for pre-production builds and SOP.

* Participation in NPI and technical reviews between customers, suppliers, and internal departments.

* Maintain correct customer and business information.

* Liaise with Customers, Suppliers, Technical, Warehouse and Quality Departments. Expediting of NPI Purchase Orders.

* Ensure smooth handover of products/projects to customer service and material planning teams once NPI is complete.

* Ensure emails and other correspondence are professional, contain the appropriate information whilst remaining concise. Prompt answering and addressing of email and telephone enquires

* Assisting the commercial & NPI team with other tasks and duties necessary for the smooth running of the department.

* Associated filing and administration tasks relating to this role.

Candidate Specification

* Fluency in English, language and written.

* Proficient written, numerical, and verbal skills.

* Flexibility to meet fluctuating work demands and the need at times to assist others.

* Possess excellent interpersonal skills.

* Ability to work in a team and on own initiative.

* Commercially astute.

* IT literate with a very good understanding of MS Office & Teams applications (Word, Excel & Outlook).

* Experience of working within an engineering or industrial fastener environment.

* Knowledge of sales, purchasing and material planning.

* Experience of stock systems and processing sales orders.

* Possess an understanding of Technical Drawings.

Job Types: Full-time, Permanent

Pay: From £30,000.00 per year