Login to Apply

Quality Investigations Engineer
Location: Sunbury-on-Thames, Surrey
Job Type: Permanent
We are seeking a detail-oriented Quality Investigations Engineer to manage the investigation of returned products, oversee internal manufacturing failures, and support continuous improvement initiatives. This role is ideal for someone with a strong background in fault identification, product assessment, and customer-facing investigations.
Key Responsibilities:
* Organize and manage repairs and returns upon receipt.
* Maintain the returns database, ensuring accuracy and traceability.
* Identify and confirm mechanical and electrical fault types.
* Perform routine assessments for overhauls, including unit strip-downs and microscopic inspections.
* Support investigations into internal product failures using electrical and mechanical test equipment.
* Document overhaul and repair instructions, incorporating EASA Part 145 requirements.
* Produce detailed investigation reports for customers and support 8D responses.
* Participate in the FRACAS process to drive continuous improvement.
* Act as a key customer-facing representative, supporting both onsite and external visits.
* Assist with internal audits and action any identified issues.
What We’re Looking For:
* Proven experience as a Quality Investigations Engineer or similar role within a manufacturing or engineering environment.
* Strong problem-solving skills with the ability to analyse mechanical and electrical failures.
* Experience with fault-finding, repair processes, and quality investigation techniques.
* Knowledge of EASA Part 145 requirements and aerospace regulations is highly desirable.
* Excellent report-writing and documentation skills.
* Strong communication and customer-facing abilities.
* Familiarity with 8D problem-solving methodologies and FRACAS processes.
This is an exciting opportunity for a Quality Investigations Engineer to play a vital role in ensuring product reliability and customer satisfaction. If you have the experience and skills to excel in this role, apply today