Call Handler

Southend, Essex
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Monday to Friday
(Apply online only)
Permanent
£26-27 per annum
Based in Basildon
Must have previous experience within repairs

About the Role

Joining our team, you'll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You'll liaise with our supervisory teams and the regional buyers to ensure materials / equipment is ready for use at the agreed appointment times.

You'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence.

About You

Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills

Job Info
CV-Library logo
Job Title:
Call Handler
Company:
CV-Library
Location:
Southend, Essex
Salary:
£26000 - £27000 Per annum
Posted:
Oct 30th 2024
Closes:
Nov 30th 2024
Sector:
Administration
Contract:
Permanent
Hours:
Full Time
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