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Bookings Advisor

Newport

OTE 32-33k p.a

Our client, a prestigious automotive dealership has an exciting opportunity for a Bookings Advisor to join their growing team.

Key responsibilities:

* Make customer Service, MOT, and repair bookings for Porsche Customers

* Provide support to customers with their enquiries to make accurate bookings and identifying opportunities to improve customer experience

* Keep customer notes up to date including future booking dates, customer details and vehicle details

* Communicate offers clearly with details of the benefits to customers

* Follow up on customer enquiries with the Aftersales departments

Key skills/experience:

* Experience of working in a customer-centred role, either in person or over the phone is essential

* Great communication skills

* Attention to detail and accuracy with data processing

Benefits:

* 25 Days Holiday (plus Bank Holidays)

* OTE £32,000 - £33,000

* Bonus scheme

* ­Contributory Pension Scheme

* Private Medical Insurance

* Regular Pay Reviews

* Life Assurance

* Servicing, Parts and Accessories Discounts

* Employee Assistance Programme

* Staff Referral Scheme

* Learning and Development

* Enhanced Family Leave

* Volunteering Opportunities

* Onsite Parking