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We are seeking to engage with an Electrically-biased Field Operations Manager to join a leading provider of specialist ventilation solutions.

This role is crucial in ensuring a high standard of service delivery, leading a team of field-based engineers across the North (M6 Corridor), and providing technical and operational support to maintain efficiency and quality.

This role requires a balance of hands-on Electrical expertise and people management, ensuring engineers are working safely, productively, and to the highest quality standards.

Key Duties & Responsibilities

Lead and manage a team of field-based engineers, ensuring adherence to safety, productivity, and quality standards.

Carry out site visits across the UK to coach and audit completed work, ensuring compliance with company and industry regulations.

Provide electrical support and technical guidance to engineers and internal stakeholders.

Develop and maintain a high-performing team, ensuring they receive the necessary training and support to carry out their roles effectively.

Oversee scheduling, resource allocation, and workload management to maximise operational efficiency.

Ensure all work is carried out in line with health and safety regulations, implementing best practices to maintain a safe working environment.

Act as a key point of contact for customers, ensuring excellent service delivery and handling any escalations effectively.

Collaborate with internal teams to drive continuous improvement, enhancing processes and service quality.

Support stock control and asset management to ensure engineers have the necessary tools and equipment to complete their work.

The successful candidate will also take a lead role in mentoring and developing engineers, ensuring excellent customer service and compliance with health and safety regulations.

Skills & Experience Required

Electrically Qualified Supervisor (QS) with 2391/ 2392 certifications or equivalent.

Previous experience managing a field-based Electrical engineering team.

Hands-on electrical experience within a Commercial or Domestic environments as this will be leading technical teams.

Strong knowledge of health and safety regulations and electrical safe systems of work.

Ability to coach and mentor engineers, driving high standards of performance and development.

Strong organisational and problem-solving skills.

Excellent verbal and written communication skills, with the ability to engage with multiple stakeholders.

IT proficiency, with experience using software for scheduling, reporting, and documentation.

Full UK Driving licence & willingness to travel across the UK regularly.

Desirable:

18th Edition Wiring Regulations (C&G 5357 Level 3 Electrotechnical Qualification).

IOSH Managing Safely Qualification.

First Aid in the Workplace.

Experience in ventilation systems or related industries.

Summary

Position:    Field Operations Manager (North)

Location: Field-based, covering the North (Midlands to Manchester)

Duration: Permanent

Salary:     £50,000 - £55,000 + Company Vehicle, Fuel Card, Phone, Laptop etc

Start Date:      ASAP

This is a fantastic opportunity for an experienced Electrically biased Field Operations Manager to take ownership of a team, drive operational excellence, and deliver outstanding customer service.

Ready to make an impact? Apply today