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Newly Qualified Adult Social Worker - Independence & Access Team

£23 - £30 per hourly rate

London Borough of Haringey are looking for a Newly Qualified Adult Social Worker to join their Independence and Access Team.

About the role:

To deal with telephone, written, emailed enquiries and respond appropriately to customer enquiries, complaints, requests for information and service requests.

To assist customers in their understanding and completion of relevant documents forms, applications and registrations, over the telephone, including where appropriate addressing their special needs (disability, translation, interpretation requirements etc)

It is envisaged that staff within First Response will also be able to initiate the

following:

• Refer to other agencies

• Order equipment for clients (following training)

• Amend referrals

• Screen referrals to gather further information

To process referrals and apply agreed eligibility criteria. This will involve collecting extra information form the referrer, service user or carer where appropriate.

To accurately record detailed referrals, specifying clients needs.

To work within agreed procedures, particularly those in relation to alleged safeguarding adults.

To provide information and advice to members of the public from diverse backgrounds, requiring care across a range of client groups Older People, Physical Disability and Occupational Therapy.

To liaise with other departmental and non-departmental services and partner agencies as required.

To sign post members of the public to access other services where appropriate.

To ensure that the Duty Manager is kept fully up to date with operational issues.

To support the service/ duty team

To deal with emails, letters and other aspects of First Response’s routine.

Why work with We do Social Work?

New ‘Faster Pay’ service getting you paid more quickly.

Twice weekly payroll

Free DBS and compliance service

Your own dedicated friendly consultant with extensive social work knowledge

Access to a wide selection of social work positions across the UK

Refer a friend!

“Refer a Friend” bonus – get £250 for each social worker you refer who we successfully place*

“Find your own job” bonus – get £250 for bringing your own position to us*

We Do Social Work is an equal opportunities employer and is acting as an Employment Business in relation to this vacancy. 

Terms and conditions apply to our bonus schemes*

Please contact Katie at (url removed) or call (phone number removed) for more information