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About the Role

This role will report to the Managing Director of Gemba Europe and will be responsible for leading and delivering client projects, line management as well as business development as our European practice grows. Your main duties and responsibilities will include:

* Creating, implementing and managing world class customised and proprietary research for Gemba clients. This will include a mixture of quantitative and qualitative research and the identification of key insights and implications for our clients

* Management of the Gemba Europe Insights Program, including leading the product evolution of focused Proprietary Research modules and expansion into other markets

* Business development, with a responsibility to contribute to the Global Insights divisional strategy, budgeting and the Gemba Europe new business pipeline

* Support in the resource and line management of the Insights team

* Collaboration is key, and whilst we offer flexible working, this role will require 4 days in the office

About You

* 6+ years of demonstrable market research experience (mixed-methods)

* Ability to lead client projects, from idea and questionnaire conception, through to reporting and delivery based on a variety of fundamental sports & entertainment industry strategic issues

* In-depth understanding of a wide range of first-party research projects, (e.g. market segmentation, price/choice modelling, sponsorship / broadcast effectiveness, ethnographic studies, focus groups including moderation)

* Ability to create clear and compelling ‘client ready’ documents e.g. briefs, proposals, questionnaires, analysis and interpretation of results

* Strong analytical and problem-solving skills

* Impeccable client and project management skills

* Strong understanding of general business principles, with business development and working consulting experience an advantage

* Proficiency in using Q Research Software or similar data analysis tools (e.g., SPSS, R, Stata) for market research, data visualization, and statistical analysis.

* Previous line management experience

About Gemba

Gemba is a leading organisation in Sports and Entertainment across Strategy, Data & Analytics, Insights and Communications. We are passionate about our business, proud of what we do and love working in one of the most dynamic industries on the global stage.

Our Insights Division research and insights to sport and entertainment organisations, brands and government, with specialised expertise in proprietary quant research, and customized quant and qual research.

Our values of empathy, dynamism, discipline and integrity drive our business. More than just words in a vision document, we take our values seriously. We measure them, hold ourselves accountable and hire accordingly. We invest in our people, offering a wide range of employee benefits designed to provide a positive, professional, fun and inclusive workplace.

Note: All candidates require working rights of this country to perform the role and the successful completion of a criminal record check.

Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar.

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