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About Us

Hightown is a charitable housing association operating principally in Hertfordshire, Berkshire and Buckinghamshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support.

We currently manage over 9,000 homes and employ over 1,000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of £120 million and a development programme that will deliver over 500 new affordable homes each year.

About the Role

We currently have an opportunity for a full time Repairs Coordinator at our Head Office in Hemel Hempstead. This will be 35 hours per week.

As a Repairs Coordinator you will be responsible for the provision of a professional customer focused front line service for Hightown's internal and external customers in the delivery of the responsive repairs service.

The successful candidate will take repairs requests from residents and site staff, place orders with approved contractors, update the property database and assist with the processing of contractors invoices.

You will be self motivated with a commitment to improving our services and working collaboratively with colleagues.

Th Benefits

We offer a range of benefits which include:

Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service
£27,117 pa for a 35 hour a week contract
Regular support from your line manager and colleagues
Annual bonus based on satisfactory performance
Monthly attendance bonus on top of your basic salary
Annual salary and cost of living review
Commitment to health and wellbeing with the Five Ways to Wellbeing
Ongoing professional development and support to deliver outstanding services
Workplace pension scheme and life assurance of three times your annual salary
Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us
Friendly and supportive team environment
Employee assistance helpline
Well-equipped on-site gymClosing date: Sunday 5th January 2025

Interview date: Tuesday 14th January 2025

We are an Equal Opportunities & Disability Confident Employer.

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