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Rubicon Consulting is currently recruiting for a Desktop Support Engineer on a 6 month Contract, located in Warwickshire.

INSIDE IR35

Responsibilities:

* Provide on-site technical support for hardware and software issues, including troubleshooting and resolving problems with PCs, laptops, printers, mobile devices, and other peripherals.

* Install, configure, and upgrade operating systems and software applications. Set up and maintain user accounts and permissions.

* Respond to service tickets and user inquiries promptly.

* Document support activities and solutions in the helpdesk ticketing system.

* Work closely with IT teams and other departments to ensure seamless operations and support for all technological needs and industry standards.

Qualifications:

* Minimum 2 years experience

* Needs SC Clearance

* Previous experience in a deskside support or helpdesk role is preferred.

* Strong knowledge of Windows operating systems, Microsoft Office Suite, and basic networking principles.

* Excellent analytical and troubleshooting skills with the ability to work under pressure.

* Strong verbal and written communication skills. Ability to explain technical concepts to non-technical users.

* A customer-focused attitude with a commitment to providing high-quality support.

Our Company

Rubicon Consulting is a Talent management consultancy which helps you to optimise business performance and competitive advantage by choosing the right people first time