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Role: Field Service Technician Apprentice
Located: Field based - Runcorn, Cheshire
Contract: Electrical, Electronic Product Service and Installation Engineer Level 3 Apprenticeship (up to 36 Months)
Package: Competitive salary, company van and large company benefits

What you will be doing

* Developing skills and abilities to provide customers with a professional, efficient maintenance and repair service whilst ensuring full customer satisfaction.

* Provide a technical service to customers, including installation, maintenance and repair of equipment. To ensure customers receive a satisfactory service in line with agreed service level agreements.

* Maximze revenue by identifying potential business and professional service opportunities, whilst carrying out day-to-day duties.

* Management and control of account stock, to improve first time fix levels to customers, and to minimize stock losses

You will ideally have

* Willing to commit to online learning and portfolio building of average 4 hours per week

* Hold a minimum of Level 2 in English and Maths prior to the programme, otherwise this will need to be completed during the apprenticeship.

* Ability to work autonomously

* Some basic knowledge of electrical/ mechanical engineering, fault finding techniques

* Strong IT skills

* Hold a full UK driving licence

* Excellent Interpersonal and customer handling skills

* This role requires travel throughout a designated area (Dagenham) and is in 24/7 print environments, therefore a flexible approach to work is required