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Job Title: Client Relationship Executive (Junior Role)

Location: Weston Super Mare (with potential for hybrid working)

Salary: £22,000 – £25,000 (depending on experience)

Bonus: Up to £30,000 with performance-based bonus

Hours: Monday to Friday, 9:00 AM to 5:00 PM

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About Us:

We are a growing healthcare recruitment agency providing essential staffing services to NHS Trusts and other public sector bodies. As an approved supplier under both the NHS Workforce Alliance RM6281 framework and Total Workforce Solutions III, we specialise in placing healthcare professionals in hospitals, mental health units, and residential care settings across the UK.

Due to our ongoing expansion, we are looking for a Client Relationship Executive to join our team and help strengthen relationships with NHS Trusts. This is an excellent opportunity for someone with a passion for sales, relationship management, and the healthcare sector.

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Job Overview:

The Client Relationship Executive will work closely with the Client Relationship Manager and the Business Development team to build and maintain strong relationships with NHS Trusts and public bodies. The role will involve managing the day-to-day communications with clients, handling inquiries, and supporting the team in onboarding new Trusts to our frameworks.

This is a junior role, ideal for someone looking to start or grow their career in sales and relationship management within the healthcare sector.

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Key Responsibilities:

• Relationship Management: Build and nurture strong relationships with NHS Trusts and other public sector clients.

• Client Communication: Act as the first point of contact for client inquiries, providing timely and professional responses.

• Supporting Onboarding: Assist the Client Relationship Manager with onboarding new NHS Trusts under the RM6281 and Total Workforce Solutions III frameworks.

• Performance Tracking: Track key performance metrics such as client engagement and success in signing up Trusts to the frameworks.

• Handling Objections: Support the senior team in overcoming objections from Trusts regarding supplier onboarding, referencing the frameworks and procurement regulations.

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Key Skills and Requirements:

• Strong Communication Skills: Excellent verbal and written communication skills, with the ability to build relationships over the phone and email.

• Team Collaboration: Ability to work closely with the Client Relationship Manager and Business Development team to support overall business objectives.

• Proactive and Self-Motivated: Driven to meet targets and exceed expectations in client engagement and performance.

• Interest in Healthcare and Sales: An interest in or previous experience in the healthcare or sales sectors is advantageous but not essential.

• Organisational Skills: Ability to manage multiple tasks efficiently and maintain a high level of organisation in client communications.

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Bonus Structure:

• Performance-based bonus tied to onboarding new NHS Trusts.

• Potential earnings up to £30,000.

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Career Progression:

At Enigma Clinical Solutions, we believe in nurturing talent and promoting from within. As a Client Relationship Executive, you will be exposed to various aspects of client management, sales, and public sector procurement. With successful performance, you can expect clear progression paths such as:

• Client Relationship Manager: Take on more responsibility and lead client interactions and onboarding processes.

• Business Development Manager: Focus on broader growth strategies, including signing up new NHS Trusts and public sector bodies.

• Account Director: Oversee key accounts, manage senior client relationships, and contribute to strategic decision-making.

This role offers an exciting opportunity for growth and development in both client-facing and business development capacities, with the support of a fast-growing organisation.

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Benefits:

• 25 days of annual leave plus 8 bank holidays.

• Career development opportunities within the company.

• Hybrid working options after 6 months.

• On-site parking and expenses paid for any travel.

• Supportive and friendly team environment.

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How to Apply:

Interested candidates are encouraged to submit their CV and a cover letter detailing their interest in the role and relevant experience.

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