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A small prestigious international bank is seeking a “hands on” manager for its retail banking operations area.

Your responsibilities will include:

* Managing a team, processing all retail banking & cashiering for the London branch and providing customer services support to RM’s regarding HNWI & private banking

* Processing payments and treasury settlements

* Ensuring CDD/EDD is updated

Your experience must include:

* Extensive proven and relevant retail banking/SWIFT payments/customers services experience gained in banking

* Proven staff management skills

* Excellent communication/presentation skills gained in front-line customer services

* Able to work well under pressure, show initiative and good problem-solving skills

Please note this role will be working 5 days a week in the London office