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Telecare Technician
Location: Boston, Lincolnshire
Salary: £10,183 per annum
Come and join LHP’s Team as a Telecare Technician!
Are you passionate about helping others and making a difference in your community?
Due to a recent promotion, they are looking for a dedicated Telecare Technician to join their Integrated Telecare Monitoring Team. In this rewarding role, you will play a crucial part in delivering high-quality assistive technology services that empower elderly and vulnerable individuals to live independently in their homes.
The Telecare Technician will work 17 hours a week over a minimum of 3 days, Monday- Friday. These hours can be flexible to fit around your own circumstances and you can discuss these during the interview process.
You’ll receive a salary of £10,183 per year plus some great benefits including:
* An employee wellbeing package worth up to £1200 annually through their benefits partner Westfield Health
* A Cycle-to-Work Initiative Promoting Personal Wellbeing and Environmental Awareness
* Discounted Shopping Vouchers through Westfield Health
* Opportunities to learn new skills and knowledge through their fantastic corporate training programme
* A superb employer salary sacrifice pension scheme with up to 12% paid by LHP
* 24 holiday days a year pro rata (plus bank holidays) which will increase by 1 day per year for the first five years of service
* The ability to earn additional holiday days through full attendance
* Mental Health First Aiders across the business, let’s be there for each other!
What is it like to work for LHP?
At LHP, they believe in promoting equality and diversity in everything they do. You will be part of a supportive team that values your contributions and encourages your professional growth. They offer competitive compensation and opportunities for progression through their fantastic corporate training prospectus
There is a strong sense of togetherness across the organisation, their culture encourages accountability, cross-departmental collaboration and they welcome the opportunity to improve through feedback.
What you'll do as a Telecare Technician
* Assess Customer Needs: Conduct thorough assessments to determine the most suitable telecare equipment for each customer’s unique environment.
* Installation & Maintenance: Install, program, and maintain assistive technology equipment, ensuring everything is in top working order.
* Demonstrate Equipment: Provide clear demonstrations on how to use the equipment, ensuring customers feel confident and supported.
* Customer Support: Offer ongoing advice and support to customers and their families about their range of assistive technology services.
* Record Keeping: Maintain accurate customer records and update their reporting systems with appointment outcomes.
What skills, attributes and experience will I need as a Telecare Technician:
* Experience: At least 1 year of experience in providing care or support for older or vulnerable individuals.
* Technical Knowledge: Familiarity with assistive technology equipment and the ability to program and install it effectively.
* Hand Tools: Able to use and operate tools to install equipment (including power tools)
* Communication Skills: Excellent interpersonal skills to build strong relationships with customers and colleagues alike.
* Flexibility: A willingness to work flexible hours and provide on-call support as needed.
* Time Management: Able to prioritise and manage workloads, and work without direct supervision
* Driving License: A valid driving license and access to transportation are essential for this role.
If you feel that you can be the next Telecare Technician and you’re passionate about making a meaningful impact in the lives of others while developing your own career, they want to hear from you!
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website to complete your application