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Spa Attendant - £28,000, Central London
A Five Star luxury residential building located in Central London is looking for a Spa Attendant to join their Teams. These Spa facilities are exceptional and are for the exclusive use of the in house residents. The role will involve utilising your guest services skill set ensuring that all residences receive seamless service - this is their home and it will be your responsibility to make sure they feel at home and pampered at all the times.
Duties and responsibilities will include the following:
Ensure residents are greeted and recognised in a friendly and warm manner.
Assisting with spa treatments such as massages and facials, monitoring the clients condition during treatment to ensure safety
Cleaning and maintaining spa facilities including locker rooms, saunas, pools and treatment rooms
Providing beauty treatments such as manicures and pedicures to clients in accordance
Keeping the cleanliness of different rooms and areas, preparing the facilities, sanitising tools and equipment, monitoring the inventory of supplies
Assisting massage therapists as needed
Answering phone calls and redirecting them when necessary
Managing the spa's schedule
Greeting clients and thanking them for visiting
Managing client records
Processing debit, credit, or cash payments
Conducting inventory checks to order new supplies and equipment
Discussing the spa's offerings to prospective clients
Making sure the reception area is tidy and immaculateSkill set and attributes:
Five Star Hotel Spa, Residential background or high end gym
Exceptional Five Star Customer service skills
Excellent communication skills
A keen interest in hospitality
Immaculate presentation
Appointment setting system experience
Attention to detail - good computer skills
The desire to go the extra mile
Great team work and a flexible work ethic
Knowledge of spa treatments is desirable but not essentialSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age