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Trainee Service Technician

Chippenham

Permanent

Full Time

Salary - Negotiable dependant on experience

Monday - Friday and every other Saturday

Minimum requirement NVQ level 2 or 3 in vehicle maintenance.

We are currently recruiting for a Trainee Service Technician to join our client based in their Chippenham branch.

Key Responsibilities :

* Through the use of diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified. Meet with customers to identify and clearly understand problems as and when required.

* Ensure full understanding of latest technology introduced on the vehicle range and how to diagnose and repair faults on them.

* Carry out diagnosis, repairs and servicing to the highest standards and to the appropriate specification.

* Ensure all work is carried out observing safe working practices of self and others.

* Liaise and seek advice from colleagues and supervisors in situations that are over and above work specified.

* Check level and quality of work through use of diagnostic equipment and road testing vehicles after work has been carried out. Liaise with Service Advisor when required.

* Complete relevant service documentation (Job sheets, PDIs, service reports) in line with HSO, warranty and requirements.

* Ensure that workshop housekeeping standards are maintained at all times including the use of special and personal tools.

* Work with other workshop and colleagues to provide excellent customer service. Share best practice when appropriate.

* Accurately complete job cards and DISS reports, including any written descriptions of faults found or repairs completed.

* Communication

* Customer Focus

* Analytical Ability

* Effecting Control

* Relationship Building

* Technical Ability

* Commercial Awareness

* Brand Alignment

Key Competencies:

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