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Siamo Group are looking for an additional x2 Customer services advisors to work for our client in Birch Coppice Business Park, Dordon, with immediate starts available for successful applicants
Duties will include
- Provide exceptional customer service and support to clients via phone, email, and chat
- Answer customer inquiries and resolve issues in a timely and professional manner
- Accurately enter customer information and update records in the database
- Communicate effectively with customers to ensure their satisfaction
- Assist with order processing, tracking, and fulfilment
Skills:
- Excellent phone etiquette and strong communication skills
- Proficient in data entry and navigating computer systems
- Ability to work in a fast-paced environment while maintaining attention to detail
Benefits:
- Free on site parking
- Long term full time roles (leading to full time after qualifying period)
- Access to many retail discounts and cash backs and staff welfare program
Expected hours: 37.5 per week
Working on a rota of either (Apply online only) or (Apply online only) weekly
Please call Paul today on (phone number removed) for more details about these roles or submit a CV to (url removed) for a confidential call back