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Are you a highly organised and proactive individual with a flair for multitasking? Our client, a well-established company, is seeking a talented Administrator to join their growing team.

Job Role and Responsibilites:

* Provide full customer services performances to all clients, agents, FD's and internal complaints and/or queries, ensurig you respond and resolve complaints and/or queries in the agreed timing and with empathy

* To ensure all communication is clear and concise and ensure you stick to any agree deadlines with regard to sending updates

* Answering any phone queries

* Process plans using database, liasing with various parties and producing member documents

* Keeping database up to date with any changes

Education:

* GCSE's minimum 5 A-C's

Experience:

* Must have experience within administration and/or customer service (1 year is desirable)

* Must have Software experience using Microsoft Office

Skills:

* Attention to detail

* Good communicator

* Good telephone manner

* Ability to multitask

* Good IT skills

* Customer service skills

Must be able to commute to the office

If you’re an organized and detail-oriented individual ready to take the next step in your administrative career, we’d love to hear from you