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We are proud to be supporting our client based in Quedgeley, Gloucester that are a well-established, successful well-known business with this area. This is an exciting permanent opportunity to be part of a growing business that still retains its family values with some amazing benefits and a great working culture! They are seeking a permanent Administrator with a focus on Order Processing to join the team. This role is ideal for individuals who possess excellent communication skills and attention to detail.

Why join this company?

- Supportive team environment: Be part of a friendly and supportive team that values your contributions

- Training provided: Training to help you succeed in your role

- Competitive salary: Attractive salary package and benefits (as below)

- Growth opportunities: As part of a larger group, we offer development opportunities within the company

Responsibilities:

- Generate and send quotes to customers; revise quotes as required

- Process customer orders in a timely and accurate manner

- Check orders processed daily to identify errors and/or discrepancies, and liaise with the team accordingly

- Send order acknowledgements to customers

- Process card payments over the telephone

- Maintain and update customer records

- Contact customers by phone or email to answer queries and obtain missing information

- Respond to customer requests and enquiries in a timely and professional manner

- Record figures for departmental KPI’s

- Suggest improvements to increase departmental productivity, and implement new processes where required

- Provide ad-hoc support to the Order Processing team

Candidate Attributes:

- Excellent verbal and written communication skills.

- Strong attention to detail and organisational skills.

- Ability to independently and as part of a team.

Salary - £26,000 + team performance related bonus (after probation) ranging from £40-£140 per month + gifted Christmas shut-down +

Life Assurance cover - x2 annual salary

Health cash plan - cash back, discounts, EAP, etc

Enhanced pensions contributions - 5% employer contributions

Flexible holidays - buy and sell options

Cycle to work scheme

Money @ Work Schemes - Savings, loans and flexible credit

Discount on a range of products and services within the Group

Charitable giving

Hours – Full time – Monday - Friday – 8.30am – 5pm