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Job Title: Telesales Manager

Location: Exeter (Fully Onsite)

Salary: £30,000 - OTE £42,000

Key Skills: Management / Telesales / Sales / Team Management / Call Centre / Performance Management

Are you passionate about putting customers first? Our client is seeking a Telesales Manager for a leading Telesales team based in the heart of Exeter. This role is perfect for someone from a telesales or customer service background, ideally from within a call centre environment.

Telesales Manager Responsibilities

Oversee internal sales teams and achieve growth targets.
Monitor sales team performance by setting and reviewing weekly and monthly targets.
Collaborate with department managers to identify and execute tactical initiatives.
Coach and develop teams for professional growth and success.
Ensure sales orders comply with internal processes for smooth installation.
Work with Marketing to optimize sales delivery.
Develop a recruiting plan for salespeople to align with business needs.
Manage the commission and bonus plan for all teams.

You Should Apply If You:

Have a proven track record as a Sales/Customer Manager, preferably in telecoms, utilities, or energy sectors (other areas considered).
Can motivate and lead a team effectively.
Possess excellent communication skills.
Are hands-on and detail-oriented to maximize outputs.
Are highly digitally literate and experienced with modern digital sales and customer tools.
Are analytically minded and comfortable working with data to build plans.
Can lead multiple teams across various geographies.
Are proficient in electronic office skills (Excel, Word, PowerPoint) and have CRM knowledge.
Have a strong understanding of sales processes and methodology. Telesales Manager Benefits:

Annual salary of £30,000 - OTE £42,000
4x Life Assurance
Income Protection
Salary Sacrifice Pension
30 days holiday plus statutory bank holidays
Enhanced Sick Leave
Enhanced Family Leave
Private Healthcare
Private Dental Care
Cycle to Work Scheme
Health Cash Plan
Shopping Discounts
Discounted Breakdown Cover

If you are looking for your next opportunity as a Telesales Manager; you're customer-obsessed and ready to make a difference, we'd love to hear from you.

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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