Login to Apply

Rewards and Benefits on offer:

* A permanent contract from day one.

* Superb team culture – everyone is very friendly, warm, and welcoming.

* Seaham based modern offices.

* Hybrid working options!

* Free food and drinks every day!

* Free Car Parking facilities onsite.

* 20 days holidays + bank holidays

* A very secure, very well-established employer, with long term career progression.

Your New Career Opportunity:

MTrec Commercial is proudly representing our incredibly prestigious award-winning Seaham based client with their plans for growth and expansion, for their state-of-the-art Customer Service operation.

They are looking to recruit a permanent Marketing Executive as soon as possible.

The ownership of queries is very important to our client; so, if you are a person who wants to resolve problems, have genuine conversations with customers all whilst working in a busy, fun, hardworking team environment it would be great to hear from you! please apply for an immediate response. You must be IT literate, experienced in marketing and be a great team player, then this is the role you have been looking for!!

You will be joining a truly expanding and dynamic company, a superb team-based culture, and opportunities to progress and advance your career. The company are looking for committed and hard-working individuals who are looking for a long-term permanent job opportunity.

The job you will be doing:

* Develop and implement effective email campaigns and flows to compliment the overall marketing strategy.

* Manage the integration and effective use of CRM systems to enhance customer data analysis, segmentation, and targeted marketing.

* Collaborate with cross-functional teams to ensure a seamless customer experience across all digital channels.

* Analyse customer behaviour, market trends, and competitor activity to recommend improvements to the loyalty programme.

* Monitor and report on the performance of loyalty programmes and CRM initiatives, providing insights and recommendations for optimisation.

* Work closely with the marketing team to align loyalty strategies with overall marketing objectives and campaigns.

* Foster strong relationships with key stakeholders, including technology partners and internal teams, to enhance programme effectiveness.

* Stay abreast of industry best practices in loyalty marketing and CRM, and incorporate these learnings into our strategy.

* Working Hours: Based on a 40 hour week, Monday to Friday 8am – 4pm / 9am – 6pm on a 1 week rotational cycle.

About you:

* Bachelor’s degree in Marketing, Business Administration, or a related field.

* Proven experience in loyalty marketing, CRM, and e-commerce within a retail or B2C environment.

* Proven and demonstratable experience in email marketing within a B2B organistation.

* Strong understanding of CRM systems, data analytics, and email marketing tools.

* Excellent analytical skills and the ability to translate data into actionable insights.

* Creative thinker with the ability to develop innovative loyalty strategies.

* Strong project management and organisational skills.

* Excellent communication and interpersonal skills.

* A desire to learn and develop in the role or beyond

* Be focused on helping people and resolving their queries