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Onboarding Team Lead (Contact Centre)

Warrington

£30,000 + Company Benefits + 30 Days Holiday + Pension

Are you an Onboarding Team Leader experienced working within a Contact centre looking to join a leading innovative communications group in a role that will be Monday-Friday, and offer stability and long term progression opportunities?

On offer is the chance to join a growing company that specialise in helping businesses engage with their target audiences through innovative, technology-powered marketing solutions.

This role blends operational oversight with direct training responsibilities, ensuring smooth onboarding and integration of new team members in the contact centre. You will play a key role in building a capable, confident, and collaborative team, cultivating an environment where both new hires and existing staff can excel.

This role would suit someone proven experience in customer service, training, or team leadership within a contact centre environment, bringing expertise in designing and delivering onboarding, embedding, and training programs.

The Role:

Team leadership
Training and onboarding staff
Team support and integration
Operational improvementThe Person:

Team leadership experience
Contact centre experience
Local to WarringtonKeywords: Onboarding, Embedding, Team Leader, Contact Centre, Training, Manager, Warrington

Reference Number: BBBH17100

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

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