Login to Apply

Red Snapper Recruitment are recruiting for a temporary case work coordinator working with a company that provides supportive housing solutions to individuals who have a recent history of homelessness and that have been recently released from prison.

The Case Work Coordinator is expected to hold day to day responsibility for managing referrals, assessing and supporting clients in a way that allows them to maintain accommodation and make positive changes in their life. You are expected to develop effective and productive relationships with key partner agencies such as National Probation Service, Police and other criminal justice and generic support services that facilitate production of multi-agency support planning. This is a temporary position lasting 4 – 6 weeks with the possibility of extension. It is part time working 30 hours per week, paying £12.50 per hour.

Main duties and responsibilities

* Build positive and effective working relationships and agreements with relevant external agencies which will include working closely with criminal justice services.

* Progress and track referrals made into the service and outcomes for service users moving on from service.

* Complete needs assessment/risk assessment for clients leading to the delivery of key elements of support plans which meet individual client need and reduce re-offending.

* Give clients advice, information and provide an enabling service so that they can be signposted to and access appropriate services.

* Co-ordinate and deliver meaningful occupation opportunities for clients.

* Maintain client records that are accurate and fully updated using the Julian House client record system.

* Support analysis of this data, indicating areas of unmet need, and contribute to recommendations for changes in services.

* Utilise private rented move on opportunities to ensure effective service move on pathways.

* Take part in rostered systems of working which may include weekend and evening working as required.

* Take part in an out of hours on call system (1 week in 4) which will include working closely with criminal justice services

Person Specification

* Understanding of homelessness, social exclusion and offending.

* Ability to undertake needs assessments and planning for people with complex needs.

* Ensure that all clients are provided with a high-quality person-centred service which takes a strength-based and trauma-informed approach.

* Ensure clients views and feedback influence the design and delivery of the service.

* Ensure all clients in the service are aware of their rights and responsibilities.

* Ensure the service meets targets set out in the contract specification, as well as internal KPIs and compliance.

* Produce accurate reports and data as requested and at specified intervals.

* Manage incidents and safeguarding and to ensure action is taken and followed up where required.

* Ensure that administration is done promptly and to a high standard using the electronic case management system; with detailed, concise and accurate records.

* Must have a driver license and access to vehicle.

If you would like to be considered for this position and have the relevant experience, then please email your CV to (email address removed).

Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.

We are a dedicated recruitment company providing top quality professionals and services to Housing Providers across the UK.

Red Snapper Recruitment is a member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer