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Client Services Administrator
Taskmaster are currently recruiting for a Customer Service Administrator for our client based in Milton Keynes.
Duties:
* De-briefing of drivers and taking part in ad hoc meetings.
* Process and manage customer service request logs.
* Investigate service failures and action.
* Update and upload photos taken by drivers on the system.
* Liaise with Workshop, driver, and Operations regarding all defects.
* Process and manage reports (will be fully trained on this).
* Manage Hazard & Near miss reports to successful resolution.
* Action query requests.
* Tachograph download from vehicle(s) (will be trained).
* Check drivers documentation.
* Collate documentation for audit.
* Vehicle defect reporting.
* Workshop meeting.
* PPE management.
* Investigate and reduce vehicle misuse.
* Contribute to improving Operational budget costs.
* Deputise for Senior Traffic Dispatcher when required.
Pay Rate: £28,000PA
Hours: 08.30 – 17.30 Monday to Friday (1 hour unpaid lunch)
Please apply for details .
Taskmaster Resources LTD is acting as an Employment Business in relation to this vacancy