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Reception Administrator – part time  - 16hrs

Location – Northampton – outskirts

Salary - £12.00 per hour

Hours - Wednesday: 10:00 - 18:00, Friday: 12:00 - 20:00

We are partnering with a prestigious high-end private medical practice, dedicated to providing exceptional healthcare. As a close-knit team, our client values warmth, professionalism, and dedication in delivering top-notch service to their patients.

Our client is seeking a warm and personable Reception Administrator to join their team. As the first point of contact for their clients, you will play a crucial role in providing excellent customer service and ensuring smooth operations within their clinic.

Key Responsibilities

Answering incoming calls and enquiries in a courteous and professional manner.
Booking appointments, scheduling, and managing the appointment calendar effectively.
Liaising with hospitals, laboratories, and other medical facilities on behalf of the practice.
Speaking to patients and relaying medical results and information with empathy and discretion.
Typing up medical documents, letters, and reports accurately and efficiently.
Handling scanning tasks and maintaining digital records.
Participating in general cleaning duties such as hoovering, dusting, and maintaining the cleanliness and appearance of the clinic.
Collaborating with other team members to ensure seamless operations and exceptional patient experiences. 

The Candidate

Previous experience in a similar reception or administrative role, this role would also suit someone from a hospitality background who is used to provide 5 start service.
An interest in social media and marketing would be an advantage 
Excellent communication skills with a warm, engaging, and empathetic demeanour.
Strong organisational abilities and attention to detail.
Proficiency in computer skills, including Microsoft Office
Ability to multitask and prioritise tasks effectively in a fast-paced environment.
Willingness to be flexible and assist with various tasks as needed.
A positive attitude and a genuine passion for providing exceptional customer service.
Due to the location of this role, you will need to have access to your own transport as it is not on a public transport route 

**Benefits:**

Private medical care
Access to onsite gym
Discounts on services provided by the clinic