Customer Service Coordinator

Southend, Essex
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Our client are looking for a highly motivated person with a passion for accurate admin and customer satisfaction to join their Parts department. At a senior level you will play a crucial role in supporting the department manager, liaising with European clients and coordinating with warehouse and sales team.

This is a great opportunity to start the new year within a company that offers support, life work balance and career progression

Key Responsibilities:

Manage and coordinate the day-to-day administration of the Parts Department.
Process and track orders for spare parts, ensuring timely delivery and accurate record-keeping.
Maintain and update inventory systems, monitoring stock levels to prevent shortages.
Liaise with suppliers in Europe, customers, and internal teams to resolve queries and ensure smooth operations.
Prepare reports on department performance, stock levels, and delivery times.
Oversee warranty claims and returns, ensuring compliance with company policies.
Provide training and guidance to junior administrators and staff.
Implement and maintain efficient processes to improve department operations.
Some assistance with picking in the warehouse where required

Job Info
CV-Library logo
Job Title:
Customer Service Coordinator
Company:
CV-Library
Location:
Southend, Essex
Salary:
£30000 - £35000 Per annum
Posted:
Dec 18th 2024
Closes:
Jan 18th 2025
Sector:
Administration
Contract:
Permanent
Hours:
Full Time
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