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80666 - Troubleperson

This Troubleperson will report to the field staff supervisor and will work within network operations based in our Croydon office. You will be a permanent employee in our UK Power Networks team.

You will attract a salary of £45,118 (Plus Shift Allowance) per annum, outer London weighting per annum and a bonus of 3%

If you are successful, you will need to undertake a medical and DBS reference check

Close Date:.13/04/2025

We also provide the following additional benefits

22 Days Annual Leave plus bank holidays.
Reservist Leave - Additional 18 days full pay and 22 unpaid
Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
Tenancy Loan Deposit Scheme, Season Ticket Loan
Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes
Occupational Health support
Switched On - scheme providing discount on hundreds of retailers' products
Discounted gym membership
Employee Assistance Programme

UK Power Networks

UK Power Networks is the country's biggest electricity distributor, making sure the lights stay on for more than eight million homes and businesses across London, the South East and the East of England.

We invest more than £600 million in its electricity networks every year, offers extra help to vulnerable customers of need, and is undertaking trials to ensure that electricity networks support the transition to a low carbon future. It also moves cables and connects new electricity supplies.

Job Purpose

The position, working as part of the Croydon Area team will manage the restoration of LV supplies on the UK Power Networks LV distribution system, carrying out jointing repairs on the HV and LV cable networks. After a period of training, you will manage the full range of Troubleperson activities including first line response and permanent fault repair work at voltages up to 33kV.

Principal Accountabilities:

Location of faults on the Distribution network
The restoration of HV & LV supplies
Test and switch on the HV & LV network - and understanding the results of the tests and acting appropriately
Any other relevant jointing duties
Supervise excavating teams
Understand operational and 1:500 diagrams
LV and HV jointing
Use IT equipment including TDR, LV Faults sniffer and FFE equipment
Immediate supervision of a working party

Qualifications:

The following skills and attributes are important to this role

City and Guilds 2339, formally 232,
IOSH Managing Safety or be willing to undertake a course of study to achieve thi
Streetworks qualification Units 1, 2, 3 and supervisor
Flexibility and able to work alone and in a team environment
Ability to problem solve in a practical way
Able to work under pressure
Must have a clean driving licence

Personal Characteristics:

The following are important attributes for this role:

Strong safety focus required
Must be customer focused
Must be willing to undertake standby duties