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Data Centre Operations Technician

* Location: Corsham SN13 (Must be located 30-45 minutes from site)

* Hours: Monday-Friday 9:00am - 17:30pm

* Salary: Base Salary plus Oncall Allowance + Company Benefits

Exponential-e

Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology.

Your new role

We are recruiting for the role of a Data Centre Operation Technician, a key role in providing customer support to our large and diverse client base ensuring service levels are maintained and the ticketing system is fully up to date within the data centre space.

Some your responsibilities will include:

* Installation, patching and configuration of bespoke environments for various internal and external vendor solutions using a variety of different manufacturers of Network, Server and Storage Hardware.

* Use internal ticketing systems and uphold fault resolution SLAs in line with contractual obligations around troubleshooting, configuration and replacement of components within a variety of managed services Hardware. (Servers, Switches, Firewalls, Storage Arrays etc).

* Installation, configuration and effective load balancing of Intelligent PDUs for power monitoring.

* Work with various departments within the business alongside professional and managed services as well as the Data Centre Managers to establish procedure improvements and knowledge sharing across departments.

What you’ll need to succeed

* Must meet SC and BPSS security clearance vetting and approval requirements

* Must be within 30 mile radius to site

* Demonstratable experience in deploying a variety of industry recognized manufacturers of server, network and storage hardware in complex dedicated environment designs.

* Ability to work well under pressure whilst maintaining attention to detail and being able to make informed decisions

* Excellent written and verbal communication skills

* Full UK Driving License and personal car is essential for this position

* Logical in your approach to troubleshooting, problem solving and fault diagnosis

What we offer

* Career progression opportunities into management or other engineering roles

* Autonomy and freedom to manage your own time and workload

* Vibrant company culture with a wide range of events and social activities throughout the year

* Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave!

Achieve your full potential, drive innovation, and inspire others with a career at Exponential-e Group!

Please click apply now to be taken to our website where you can see the full job description for the role