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Our client, a leading Insurance Broker based in East London, are currently recruiting for a Commercial Account Handler to strengthen their team. This is a fantastic opportunity for an individual with Commercial Insurance experience who thrives on challenges and is looking to further their experience in the industry.

Key Duties:

* Build strong relationships with clients, understanding their needs and providing tailored insurance solutions.

* Manage the administration of insurance policies, including renewals, mid-term adjustments, claims and general enquires. Liaise with senior colleagues, experts or insurers when issues fall outside own experience and knowledge.

* Obtain and present competitive insurance quotations to clients, ensuring their coverage requirements are met.

* Respond to client inquiries and resolve issues promptly and efficiently through all communication methods.

* Ensure all client records and documentation are accurate and up to date.

* Assist clients with the claims process, liaising with insurers and other parties as necessary.

* Ensure all activities comply with regulatory requirements and company policies.

Skills & Experience Required:

* Minimum of 12 months Commercial Insurance experience

* Cert CII status or actively working towards it

* Strong Microsoft and IT Skills

* Awareness and compliance with best practice guides, conduct rules, security protocols and the employee handbook.

* Maintain a safe working environment.

* Follow company processes and procedures as per the department training guidelines.

* Assist in other areas of the team during staff shortages or increased workload.

* Knowledge and understanding of core policies including current market conditions.

* Knowledge and understanding of FCA rules and guidelines relating to commercial and/or private customers.

* Committed to continually training and developing skills within the role.

* Strong communication skills and interpersonal Skills.

* Excellent organisational and multitasking abilities.

* Attention to detail and problem-solving skills