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iPeople SC Solutions is currently recruiting for Tenancy Management & Resettlement Officer to work for our client in Lewisham and surrounding areas.

Duties & Responsibilities:

* Complete property inspections and occupancy checks

* Attend Bailiff evictions and possession proceedings

* Undertake Housing Management such as dealing tenancy issues, ASB and housing enquiries

* Undertaking tasks relevant to move on for TA applicants • Undertake admin duties such as email duties and responding to TA Portal enquiries

* Complete MP, ME, and Complaint responses

* Issuing the discharge of duties and liaising with Legal to issue NTQs

* Undertake phone duties to ensure 80% calls answered

* Complete Risk and affordability assessment

* Issue Intentionally Homeless decisions and complete all relevant tasks

* Shortlist applicant for PRS and liaise with the Procurement Team to reduce pressure on TA stock

Working Hours: 35 hours a week, Monday - Friday

Requirements:

* Willingness to undertake home visits which are effective and take into account health and safety requirements.

* Experience of working with people who are homeless, at risk of homelessness, in housing need and/or living in unsatisfactory housing.

* Experience of working effectively with private sector landlords and/or within a homelessness context.

* Undertake visits, inspections and meetings both inside and outside of the borough

If you have the relevant experience, please apply with your CV