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We are looking for a Customer Service Representative for a transport company based in Huddersfield. Whilst experience in logistics isn't essential, it would be a distinct advantage. Full training provided for those from an alternative industry.

There's lots to learn in this role, you'll provide support to customers who have questions or queries with deliveries. This could include correct paperwork, routes, updates, late deliveries, damaged deliveries, hazardous goods and import/export.

Main duties to include:

Taking inbound calls from customers
Calling customers to update them
Giving advice and appropriate vehicles, documents etc
Update customers on lost, damaged or late deliveries
Keep all systems up to date with correct customer and shipment details We are looking for:

Experience of working in a telephone based customer service role
Logistics, Import or Export experience would be an advantage but not essential
Strong communication skills
The ability to build relationships with customers
Someone who keeps calm under pressure Benefits include:

Very good salary, above market rate. Happy to disclose on application
No evening or weekend work
Free parking and good public transport links
Competitive benefits package If you're interested in this role, apply and submit your CV