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Our client, a freight forwarder is looking for a Multi Modal Forwarder to join their office in Derby.
* Receive quotation requests from clients and agents for prices to move cargo from or to the UK around the world or to/fm another country if under cross trade terms.
* Use the various tariffs periodically provided or online pricing websites to obtain the required information for the client or liaise with carriers or our agents and/or other suppliers to obtain the best price for the shipment and quote accordingly.
* When forwarding the quotation to the client by the agreed means of communication ensure that BIFA Terms and Conditions are always mentioned in the body of the quotation.
* Make a courtesy call to the client to ascertain if the price is competitive and if Uniexpress will be given the job.
* On receiving the booking input all the relevant data into our operating computer system and then liaise with our partners and carriers worldwide to arrange that shipment.
* Keep the client up to date with the booking and ensure that the shipment is made as planned.
* Proffer and maintain good Customer Service to ensure that client’s requirements are completed to the expected company standard.
* Complete all aspects of work in accordance with instructions from Senior Management.
* Prioritize the work given then complete any required tasks.
* Know, understand and implement all office routines.
* Know, understand and implement the systems relating to the mode of transport