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Japanese Travel Company is seeking for Inbound Operation Assistant
Japanese Travel Company
Japanese Speaking Inbound Operation Assistant
Location: City, Hybrid
Salary: 25K
Responsibilities:
* Create/amend bookings
* Arrange guide, coach, car, entrance ticket, restaurant etc.
* Operation of the tours including emergency phone duty
* Japanese language customer service desk
* Register and maintain product information on dedicated systems
* Create and update sales materials (website, social media etc)
* Substitute Japanese language assistant for emergency
Requirements:
* Customer service experience
* Native level Japanese language in oral and written communication skills are necessary
* Good English oral and written communication skills are necessary
* Destination knowledge (UK, London) is preferred
* Moderate computer literature – experience in working with Microsoft packages is desirable
* Experience or interests in shooting & editing picture videos, posting them on SNS is preferred