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Time Appointments are delighted to be working on behalf of a well-established company who are actively recruiting for a Customer Care Coordinator to join their prestigious business. In return you will be provided with a competitive salary and an excellent benefits package.

Reporting to the Head of Customer Care, the successful candidate will be dedicated to managing the customer journey, ensuring problems and queries are resolved and answered to effectively.

Skills & Experience Required:

* Proven experience gained from a customer care focussed role, dealing with the customer journey from beginning to end

* Excellent communication and interpersonal skills, with the ability to handle negotiations and overcome objections

* Professional and courteous, with a proactive hands-on approach to all tasks

* Excellent attention to detail

* Confident using all MS packages including Excel

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