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Are you highly organised, detail-oriented, and experienced in care coordination or mobilisation? We are looking for a Care Package Mobilisation Coordinator to join our clients team in London and support the seamless onboarding of new complex care packages.
You will play a key role in coordinating the logistical, clinical, and administrative steps required to safely and efficiently mobilise care for clients with complex needs. This is a fantastic opportunity to make a real impact at a critical stage of the care journey.
Key Responsibilities
• Coordinate all aspects of new care package mobilisation under the guidance of senior leadership.
• Liaise with clients, families, commissioners, and internal teams to gather essential information.
• Schedule initial client assessments with the Clinical Team.
• Work with Recruitment and Coordination teams to allocate suitable care staff.
• Prepare staff profiles and arrange introductions/meet-and-greets.
• Create and finalise the initial rota; obtain sign-off from clients or families.
• Maintain accurate mobilisation records using care management systems.
• Ensure compliance with company policies and CQC regulations.
• Provide regular updates to internal stakeholders; escalate issues where needed.
• Handover packages to the long-term care team once mobilisation is complete.
What We're Looking For
✅ Experience in care coordination, administration, or mobilisation
✅ Understanding of complex care and CQC standards
✅ Excellent communication and interpersonal skills
✅ Confident working with families, clinicians, and commissioners
✅ Strong time management and attention to detail
✅ Proficient in Microsoft Office and rostering systems
✅ NVQ Level 2 or higher in Health & Social Care (or equivalent)
What We Offer
• ? Competitive salary of up to £40,000 per annum
• ? Hybrid working: 1 day from home, 4 days in a supportive office environment
• ? Ongoing training and development opportunities
• ? Join a growing, values-driven team focused on delivering safe, person-centred care