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Supply Chain & Customer Service Co-ordinator
Salary: £26,000 - 30,000.00 per Year (DOE)
Hours: Monday - Friday 8.30am - 5:00pm Monday - Thursday, 8:30am - 3:45pm Friday
Location: Mirfield, West Yorkshire

Are you ready for an exciting opportunity in a fast-paced and dynamic environment? Stafflex is partnering with a long-established, well-respected manufacturing business to recruit a Supply Chain & Customer Service Co-ordinator to join their lively and collaborative team. With a legacy of high retention and new leadership driving exciting changes, we are looking for someone who thrives in a challenging, supply chain-driven role.

This position blends customer service with supply chain coordination, ensuring smooth order processing from start to finish. You'll liaise closely with internal teams, production, hauliers, and major retail clients, playing a key part in the company's success.

Key responsibilities:

Manage the customer journey from order to delivery, ensuring timely fulfilment.
Communicate with production and transport teams to resolve any challenges.
Acknowledge orders, update clients on changes, and manage shortages.
Process and coordinate deliveries, ensuring all documentation is accurate and timely.
Handle customer queries related to supply chain issues and seek resolution.
Work extensively with ERP/CRM system.
Adapt to a fast-paced environment with ever-changing priorities with resilience.Key Competencies:

Experience within Supply Chain/Manufacturing - ESSENTIAL
Ability to juggle tasks and pivot priorities as needed.
Strong communication skills.
Ability to handle setback and focus on solution-based thinking.
Proficiency in Excel and familiarity with ERP/CRM.This role offers a fun and supportive team, where collaboration is key. The role offers potential for work from home 1 day per week post-probation. Additionally great benefits include 25 days holiday with the option to purchase 2 extra days. Occasional bank holidays to be worked, time given off in lieu.

If you're ready for a role that blends customer service with supply chain coordination and want to join a company with a legacy and a vision for the future. Submit your CV to the Stafflex Office team if you have the relevant skills and experience