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Job title:
Engagement and Volunteer Coordinator

Salary:
£18,237.40 per annum

Location:
Stafford with hybrid working

Hours:
26 hours per week, permanent

We currently have a great opportunity for an Engagement and Volunteer Coordinator to join our Care Plus Community Wellbeing team on a part-time, permanent basis.

The Role

As an Engagement and Volunteer Coordinator, you will lead on specific customer engagement projects within Care Plus, identifying new initiatives and funding opportunities to support them. You will recruit and manage volunteers working within Care Plus and on specific engagement projects, in line with the volunteer policy and procedures within Care Plus and HPG. You will also support colleagues in Housing Plus Group (HPG) Extra Care schemes, Retirement Living schemes and Independent Living schemes in delivering engagement opportunities to maximise resident/customer involvement and participation and share best practice regarding customer engagement and volunteering throughout Care Plus and HPG to ensure an equitable and consistent approach.

Skills and experience required:

* Experience of working with volunteers to support activities with customers

* Experience of recruiting and coordinating volunteers

* Experience of working with customers and stakeholders, face to face and/or on the telephone

* Experience of successfully engaging with diverse groups of people

* Experience of facilitating community activities with relevant risk assessment

* Experience of working within social housing

* Excellent communication skills, both verbal and written, with the ability to adapt communication style to suit audience

* Able to work alone effectively, using own initiative, and to work in a team effectively too

* Ability to work with Microsoft Office (including Word, Excel, PowerPoint and Outlook)

Due to the nature of this post, the role is subject to an Enhanced and Adult Barred DBS disclosure.

What we can offer you

As well as a comprehensive induction programme and excellent learning opportunities; with mandatory and specialist training available, we can offer 25 days annual leave (pro-rata to hours worked). We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme plus more. Please see our HPG Benefits page for more information.

About us

As one of the largest providers of affordable homes and care in the area, employing almost 1,000 people, Housing Plus Group offers rewarding roles with excellent training and career development pathways delivering services that customers can trust across Staffordshire and Shropshire. Housing Plus Group companies include Care Plus, Property Plus and Severn Homes.

Housing Plus Group values the diversity of its communities and aims to have a workforce that is representative of this. We create inclusive environments for our people and customers where we can be our true authentic selves. We welcome applications from all sections of our community.

Join our team at Housing Plus Group, where we value your time as much as your talent. We offer flexible working options such as hybrid working and adaptable schedules, to enable you to develop your career while maintaining a great work-life balance. You can find out more about Housing Plus Group and why we are a great place to work in the About Us guide attached.

How to apply

Please apply online with your CV and cover letter.

Closing date: Monday 2nd September 2024 - Interviews may take place throughout the advert

* We are committed to carrying out safeguarding checks with all our colleagues. These checks may vary according to the role you have applied for, please refer to the job description for this role for details.

* We may close this vacancy early if we receive a high volume of applications.

* If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion