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18 Recruitment have an excellent opportunity for an experienced Resident Liaison Officer to join their clients team in Birmingham on a permanent basis.

Work will be working on kitchens/ bathrooms/ EICR contract in the Midlands.

The Resident Liaison Officer will be responsible for

* Visiting residents in their homes and advising them on when and what work is being carried out and how it effects them

* Act as the main point of contact and deal with any problems/queries that the resident may have

* Attending and chairing resident forum meetings to advise residents of works being carried out

* Support customers, responding to their requests

* Liaise with site and head office to resolve any resident issues.

* Collate data from residents

* Identify opportunities to improve processes where possible

* Comply with all legal obligations, including Health and Safety

* Pre-entry visits and company inductions

* Collect resident agreement/approval forms

The ideal candidate will have:

* Experience in a similar role

* The successful candidate will need an in date CSCS card

* A driving licence and access to thier own vehicle

* Be IT literate - experienced at using Microsoft Teams.

Working hours are Monday - Friday 8am - 5pm.

Immediate start available for the right candidate