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Office Manager – Central London ?

Are you an experienced Office Manager ready to take the reins in a fast-paced, luxury environment? My client, a leader in luxury asset ownership, retail, and e-commerce, is looking for a dynamic, detail-oriented professional to manage office operations and multiple sites. You’ll play a pivotal role in ensuring the smooth running of their Whisky Ownership, Retail, and E-commerce verticals.

If you excel in operational management, team leadership, and have CRM expertise (preferably HubSpot), this opportunity could be the perfect fit!

? Location:
Office-based in Central London (The Gherkin) ? Key Responsibilities: Operational Leadership:

Develop and implement policies and procedures that align with business goals.
Lead continuous improvement initiatives to optimize workflows.
Oversee operations across Whisky Ownership, Retail, and E-commerce. Site & Facilities Management:

Ensure office and retail sites are safe, compliant, and well-maintained.
Manage vendor relationships and coordinate maintenance services.
Safeguard the security of physical and digital assets. Office Administration:

Supervise daily operations, including office supplies, workspace, and contracts management.
Maintain the HubSpot CRM, ensuring records and workflows are accurate and up-to-date.
Mentor and manage a team of three Admin Assistants, fostering high performance. Financial Oversight:

Monitor and control operational budgets and expenses with the finance team.
Oversee invoicing, VAT returns, and financial reporting. Supplier & Inventory Management:

Coordinate logistics and stock management with suppliers and warehouses.
Conduct regular stock audits to maintain accurate inventory levels. Team Management & Collaboration:

Lead, engage, and develop the team to maintain a collaborative and productive environment.
Work closely with department heads to address operational needs. Communication & Problem-Solving:

Act as the primary point of contact for operational procedures.
Communicate clearly with internal teams and external stakeholders.
Identify challenges and implement sustainable solutions promptly. ? What We’re Looking For:
8+ years of office management experience within fast-paced environments.
Proven ability to manage multiple sites and mentor teams.
Extensive CRM experience, ideally with HubSpot.
Strong financial management skills (budgets, VAT, and reporting).
Excellent communication, multitasking, and organizational skills.
Proficiency with Microsoft Office Suite, Excel, and financial software (Xero, QuickBooks).
A proactive, adaptable, and collaborative leader who thrives under pressure. ? What’s in it for You?
Salary: £55,000 - £65,000 (DOE)
Hours: 10:00-6:00 Monday to Thursday, 10:00-4:00 on Friday (early finish!)
Annual Leave: 21 days + bank holidays
Hybrid: Office-based role
Equipment: Company laptop provided
Team: Lead a team of 4 (yourself and 3 Admin Assistants) ? Recruitment Process:
Start Date: ASAP (hiring within the next few weeks)
Interviews:
Zoom interview with the current Office Manager
In-person interviews with the co-founders at their Central London office Ready to take on this exciting challenge? ?

If you have 8-10 years of experience managing operations, teams, and CRM platforms, we’d love to hear from you