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Job Title: Commercial Manager 

Location: Stevenage

Salary: Competitive

Job Type: Full time, Permanent

Working Hours: 45 hours per week full time Monday to Friday 07:30 to 17:30

About us:

Garrard Building and Construction Ltd is a family run construction company established in 1946. The Company specialises in building repair and renovation to domestic and commercial properties within an approximate 50-mile radius of its offices in Stevenage, Hertfordshire. 

About the Role:

This is a key role within the Company, with a broad range of duties and responsibilities related to the Company’s general operations, risk and compliance, business growth and profitability. It requires working with all areas of the business. As a member of the Management Team, this role will be involved with strategy, helping to develop certain areas of the business in order to strengthen its’ commercial position. It will also involve management of general operations, including the line management of a small operations team.

Main Duties & Responsibilities:

Follow up leads for new clients.
Assist Client Account Managers with their duties.
Maintain professional subscriptions and memberships for the Company (including Constructionline, Safecontractor, CHAS).
Manage the annual renewal of the Company’s Insurance policies and any claims that are made against them.
Manage the Marketing activities of the Company, including Website and social media.
Action any debt recovery that may be required.
Represent the Company at any trade events and/or be a focal point for related trade organisations (e.g. Subsidence forum)
Oversee the Quality Management policy and obtaining/retaining ISO accreditation.
Assist with various Health & Safety duties including regular review of site inspections and accident/incident reporting and investigations.
Oversee the Environmental policy and obtaining/retaining ISO accreditation.
Supply chain

Build good working relationships with the Company’s supply chain.
Manage the vetting procedure for sub-contractors and annual reviews.
Arrange periodic price reviews for the Company’s main suppliers.
Manage general procurement, including fleet vehicles, major plant and equipment and IT systems.
Act as an escalation point for Customer complaints.

About you:

Skills:

Essential:

Strong commercial awareness
Fit & Healthy
Proactive and positive approach
Organised and efficient
Good negotiating skills
Good oral and written communication skills
Contributes to a positive working environment
Strong service ethos
Commitment to service excellence
The ability to work under pressure and to deadlines
Ability to work effectively within a busy Company
Strong attention to detail
Proficient IT skills (including good working knowledge of Microsoft Office, especially Excel)
Numerate and literate
Knowledge and Experience:

Essential:

At least 10 years’ experience within a commercial role
Experienced in procurement
At least 5 years’ experience of delivering a high level of customer service to both internal and external parties
Experienced with the management of Quality, Environment and Health & Safety
Experienced with line management
Good knowledge of standard building & decorating materials
Good knowledge of standard building plant & equipment
Full, clean driving license
Personal Attributes:

Essential:

Team player
Treat work colleagues as customers
Lead by example
Calm under pressure
Able to work to deadlines
Thorough and conscientious
Quality conscious
Able to think quickly
Professional appearance
Pro-active/uses initiative
Honesty and integrity in dealings with others
Flexible approach
Able to build rapport and develop professional relationships with staff, suppliers and sub-contractors
Additional Requirements:

Ensuring that all responsibilities are met in accordance with company procedures and the Staff Handbook
Understanding the need for confidentiality when dealing with both internal and external information
Flexibility to work outside or in excess of standard hours when necessary to achieve objectives required
Sound knowledge of the company’s service offering specific to role
Actively participate in developing working practices that eliminate waste and reduce costs incurred by the Company
Benefits:

All full-time Employees (excluding Directors) – based in the UK have a standard entitlement of 20 days paid holiday per year (April 1st – March 31st). The 8 UK Bank and Public holidays are in addition to the standard holiday entitlement. There is a pension scheme following a qualifying period.

Please click the APPLY button to send your CV for this role.

Candidates with experience or relevant job titles of; Commercial Coordinator, Projects Coordinator, Client Account Executive, Projects Manager, Account Manager, Commercial Development Manager, Operations Manager, Operations Coordinator, Contracts Specialist, Procurement Manager, Construction Projects, Construction Contracts Manager, Contracts Coordinator, Contracts Specialists, Construction Contracts Officer, may also be considered