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Family Engagement Officer **

We are seeking experienced Family Engagement Officer to support the Early Intervention & Prevention Services located in the Uxbridge area.

The vacancy is working on a full time agency contract for 3-6 months with a view to extended.

Rates of pay are starting at £16+ per hour which is negotiable depending on your experience.

Location is Uxbridge, UB8.

Full time position - 35 hours per week.

Main Purpose:

To engage families at the point of entry to the service and build and maintain positive working relationships with service users, both at the centre and in the community, enabling their access to the locality offer.
To provide the day to day front of house management and administration functions for the centre.Responsibilities include:

To manage the reception area, greeting all visitors warmly and ensuring it remains a welcoming, clean and pleasant environment and ensuring that safety checks and procedures are implemented and advised to visitors to the centre.
To establish and maintain good relationships with all site users, parents/carers and visitors and to enhance community development.
To manage enquiries to the children's centre by telephone, email and face to face contact from parents, professionals, voluntary organisations, statutory agencies and the general public.
To offer information, advice and guidance in response to enquiries received from families, including childcare, health, benefits and financial matters; demonstrating a breadth of knowledge of local support, and signposting on to services as appropriate.
To seek regular feedback from centre users and collate and report responses to the centre co-ordinator.
To maintain the centre calendar and diary, detailing training and meeting dates and ensure these are kept up to date and accessible to the centre team and wider locality as appropriate.Experience Needed:

Front of house management and Administration.
Using databases and inputting information.
Local Authority / Public Sector.*We offer a market leading referral scheme of up to £250 so if you know of someone who may also be looking for an exciting career opportunity*

To apply for this role please email & call Dane on (phone number removed)