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ThreeSixty Talent are delighted to continue a 5 year working relationship with a very busy and rapidly growing organisation working within the utilities sector. As part of their internal quality processes, we are seeking an experienced Compliance Analyst to help ensure seamless processing of sales data from the point of sale through to supplier verification.

You will play a pivotal part in the sales journey and will support in identifying and minimising potential risk to our client and their customers to guarantee satisfaction for the business, clients & stakeholders.

Package

* Full-time, Permanent

* Salary: £25,000 - £27,000 depending on experience + bonus

* Holidays - 32 days inclusive of Bank Holidays and the Christmas Period off.

* Bonus + Benefits (Including an enhanced Maternity and Paternity Scheme, BUPA and much more)

* Working hours Monday to Friday, 8:30am to 4:30pm as we value having a work/ life balance!

* Annual/Christmas and Summer parties

* Training, development and continued support

Key Responsibilities

* Review and verify sale information and ensure documentation meets compliance criteria

* Liaise with Sales Teams to resolve issues to successfully process sales

* Maintain thorough and accurate company records

* Recognising and highlighting any key quality/ risk issues

* Pre/post sale auditing (call listening & email reviews)

* Keep confidential records and financial information private and secure

* Learn how to use various database systems and technology to deliver sales/information

* Liaise with energy suppliers to ensure that contract & customer information is accurate

* Any ad hoc duties as requested

Essential

* Experience within an administration team

* Excellent written & verbal communication skills

* Well organised in a high-pressured sales environment

* Exceptional attention to detail and accuracy

* Computer literate – must be proficient in Excel & comfortable monitoring multiple Outlook mailbox simultaneously

* Flexibility to suit the needs of the business

* Ability to work alone and be part of a team

* Strong multi-tasker

Preferred

* Knowledge of the energy sector

* Experience within a compliance team

Location

* Office Based, Durham